Services
Danól strives to offer first-class products and services to customers and consumers.
Main number
The opening hours are:
08:00–16:00 / Monday - Friday
Tel. 595 8000 / danol@danol.is
Service Centre
We have a strong customer support team that answers phone calls, provides general product information and assists with orders and web shop.
The opening hours of the service centre are:
08:00–16:00 / Monday - Friday
Tel. 595 8100 / thjonustuver@danol.is
Warehouse and Distribution
Eimskip and Ölgerðin handle warehousing, delivery and distribution for Danól.
The opening hours of Eimskip's warehouses are as follows:
08:00–16:00 / Monday & Thursday
08:00–16:30 / Tuesday & Wednesday
08:00–15:00 / Friday
(PLEASE NOTE: Orders that are placed later than 14:00 on Fridays, the delivery time will be delivered on Tuesday the following week)
Opening hours of Ölgerðin’s warehouse are as follows:
08:00–16:00 / Monday - Friday
If you need to pick up dry goods and specialty products (with the exception of cosmetics and clothing), these are distributed from Eimskip - Vöruhótel at Sundabakki 2, 104 Reykjavik.
If you need to pick up frozen products, these are distributed from Eimskip - Fjarðarfrost, Óseyrarbraut 22, 220 Hafnarfjörður.
If you need to pick up cosmetics and clothing, these are distributed from Ölgerðin at Grjótháls 11, 110 Reykjavík.
Service Department – Coffee Machines & Appliances
Danól’s service department is responsible for the maintenance of equipment / machines / coffee machines on the behalf of Danól.
The opening hours of the service department are:
08:00-16:00 / All weekdays
An emergency service for breakdowns on equipment / machines / coffee machines is available every day of the year by phone 620 8100.